A Passion for Customer Service Excellence

It stands to reason that the world's best companies provide the best customer service. Although this may sound elementary, it is the passion for service excellence that defines leadership in any industry. Outstanding customer service earns a company a place among the business world elite, where success or failure often tells the story of how well that company maintained its commitment to the needs of its customers.

In the transportation and logistics industry, there are powerful incentives for customer service to take center stage. In identifying these key areas where improvement is needed, Cosmic Logistics has instituted new programs that will help facilitate better customer service.

We realize that a prompt response to all customer service issues not only reinforces our commitment to excellent customer service, but also demonstrates our passion to provide it.

Our experienced people will take action to each customer request and concern. By providing highly trained customer service managers Cosmic Logistics guarantees superior service.

By working closely with our customers, Cosmic Logistics distinguishes itself among other forwarders. Being able to offer individual attention to each and every customer service issue is our promise to you. If you have a specific issue or need, let me know and watch as we put our passion for customer service into action for you.

Len Fragala,
Vice President
Cosmic Logistics, Inc.